ServiceNow opens two data centers in India, to train 18,000 people


NYSE-listed software company ServiceNow launched two local data centers in Mumbai and Bengaluru on Thursday to help Indian customers adopt innovative digital solutions and meet local data residency preferences.

“India is a high growth market for ServiceNow and we are seeing larger local organizations partnering with us to leverage the power of our platform to meet their digital transformation needs,” said Arun Balasubramanian, Director General India and SAARC, ServiceNow. “ServiceNow is committed to managing data locally and adhering to Indian standards for data protection and data sovereignty. The new data centers enable even more financial services, technology and other regulated verticals to realize the benefits of ServiceNow’s single, unifying platform for digital businesses.

Mike Lents, senior vice president of ServiceNow Global Cloud Services, said the new data centers are great sites for ServiceNow with a full network and the ability to deliver large-scale performance and increased durability. “ServiceNow has Certified Data Center Sustainability Professionals (CDCSPs) serving our customers and partners in all regions where we operate, including Asia-Pacific.”

With India’s data center market forecast to grow by more than 15% by 2027, ServiceNow said it has invested in new data center locations with sustainability as a top priority.

“These data centers offer ServiceNow customers and partners a sustainable way to responsibly source cloud data hosting from India and positively contribute to their own ESG commitments,” Lents said.

ServiceNow also said that a total of 18,000 people will be trained and certified in India by the end of 2022, working with partners and customers, to meet the growing demand for ServiceNow product specialists.

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